Safe School Helpline – Available 24/7!

If you see something, say something! Help keep our schools safe!

The Safe School Helpline is a convenient, confidential way for anyone in our school community to report information about situations that might affect safety at our school.

How can you report an issue?

  • Call (800) 418-6423 or 1-800-4-1-VOICE (ext. 359)
  • If the caller would prefer to speak with a live mental health counselor, they can do so by selecting option ‘3’.
  • Text TIPS to 66746
  • Complete an online report: www.safeschoolhelpline.com 
  • Download the free mobile app on Google Play or on the App Store

When can I report an issue?

You can report an issue at any time, day or night, by calling, texting, filling out a report, or through the app.

What type of information should be reported?

Please report any facts, remarks or actions that could jeopardize the safety of our children, staff or school. Examples of harmful or threatening behavior might include:

  • Violence
  • Theft
  • Drug or alcohol abuse
  • Talk of suicide
  • Sexual harassment
  • Weapons

All calls are private, confidential and anonymous. How do we know it is anonymous?

We have contracted for this service through Security Voice, an outside company with no ties to our school. How does it work? A toll-free number has been assigned for our school district. When you dial this number from a touch tone phone, you will be advised how to leave your information – and not to include your name or other facts that could identify you. Then, record your message.

If you provide an online report, your phone number and email address will not be shared with your school.

Each call is assigned a case number.  The caller can then call back to the Helpline to check the school’s progress on the call, or to provide more information.

Who can call this number?

Everyone within our school, including:

  • Students
  • Teachers
  • Staff
  • Parents
  • Administrators

If I call, can I change my message later?

Yes. When you leave a message you are given a case number that is yours alone. Enter that same case number when updating your message or answering additional questions.

Can I send photos or videos?

Yes. You may email photos and videos to images@securityvoice.com once you have a case number. Please reference your case number when sending. This email address is for photos and videos only.

What if I need immediate help or hear someone threatening their life?

If you or someone you know is in immediate trouble call 911. If you hear something threatening, please call to report it. The call will be routed to a Community Counseling and Crisis Center that provides a 24-hour crisis intervention service. Trained counselors are available 365 days per year to talk with persons seeking assistance in coping with suicidal thoughts, depression, or feelings of loneliness and loss. Callers can press option ‘3’ when prompted.